Privacy Policy – Diamond Up Drinse

Effective Date: January 1, 2025

Your privacy matters to us. At Diamond Up Drinse, we are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded.

1. What We Collect

We collect personal information when you:

  • Submit a service booking request or contact form.
  • Subscribe to our newsletter or promotional communications.

This data may include your name, phone number, email address, vehicle information, and IP address.

2. Why We Collect It

  • To confirm appointments and deliver our detailing services.
  • To send booking confirmations, reminders, and follow-up messages.
  • To enhance our website and service quality.
  • To share occasional promotions (only with your consent).

3. How We Store and Protect Your Data

Your data is stored in secure, encrypted systems. Access is restricted to authorized team members. We retain data only for as long as needed to fulfill its purpose.

4. Third-Party Sharing

We do not sell your personal information. We may share it with:

  • Trusted providers (e.g., secure payment processors, email platforms, analytics tools).
  • Law enforcement or regulators, only if required by Canadian law.

5. Your Rights

  • Access, update, or delete your personal data.
  • Withdraw consent from promotional communications.
  • Request correction of inaccurate data.
  • Submit a complaint to the Office of the Privacy Commissioner of Canada (OPC).

6. Policy Updates

This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page.